Terms of Service

Last updated: July 15, 2026

These Terms of Service govern your use of tablelace.shop and any purchase made through TableLace.

By accessing our website, creating an order, or using any part of our services, you agree to these Terms. Please read them carefully before using the website.

1. About TableLace

TableLace is an online store offering lace coasters, embroidered placemats, crochet tablecloths, decorative furniture covers, heat-resistant cup mats, and related home décor products.

Our contact information is:

Email: support@tablelace.shop
Phone: (877) 764-3772
Address: 12409 94e Avenue, Montréal, Quebec H1C 1H7, Canada

2. Eligibility

By using this website, you confirm that you are legally capable of entering into a binding agreement in your place of residence.

You may not use our products or website for unlawful, fraudulent, abusive, or unauthorized purposes.

3. Product Information

We make reasonable efforts to display product descriptions, materials, colors, patterns, measurements, and photographs accurately.

However, actual colors may appear slightly different depending on screen settings, lighting, photography, and the handmade or textile nature of certain products.

Minor variations in embroidery, lace patterns, stitching, dimensions, and finishing may occur. These natural differences do not necessarily indicate that a product is defective.

4. Prices and Payments

Prices are displayed in the currency selected or shown on the website. Currency conversion may be provided for convenience and may vary depending on exchange rates or payment providers.

Applicable taxes, duties, or other charges will be shown at checkout when available or handled according to the destination country’s requirements.

Payment must be successfully authorized before an order can be processed. We reserve the right to refuse or cancel transactions that appear unauthorized, fraudulent, or technically incorrect.

5. Orders

Submitting an order does not guarantee acceptance. An order is accepted when payment is confirmed and the order enters processing.

We may cancel or limit an order because of:

• Product unavailability.
• Incorrect pricing or product information.
• Payment verification problems.
• Suspected fraudulent activity.
• Shipping restrictions.
• Errors affecting the website or inventory.

If we cancel a paid order, the applicable amount will be refunded to the original payment method.

6. Shipping and Delivery

TableLace offers free standard shipping to eligible destinations worldwide.

Estimated delivery is normally 7–10 business days. Delivery estimates are not guaranteed and may be affected by customs inspections, weather, carrier delays, local holidays, incorrect addresses, or circumstances outside our reasonable control.

Additional details are provided in our Shipping Policy.

7. Returns and Refunds

Eligible products may be returned free of charge within 30 days of delivery.

All returns and refunds are governed by our Return & Refund Policy. Customers must contact us before returning a product.

Nothing in these Terms limits any mandatory consumer rights provided by applicable law.

8. Accuracy of Customer Information

You agree to provide accurate, complete, and current information when placing an order.

TableLace is not responsible for delays or failed deliveries caused by incorrect or incomplete addresses, contact information, or delivery instructions provided by the customer.

Contact us immediately if your order details need to be changed. Changes may not be possible after fulfillment has begun.

9. Intellectual Property

All website content, including the TableLace name, branding, graphics, layout, text, product descriptions, photographs, logos, and design elements, is owned by or licensed to TableLace unless otherwise stated.

You may use the website for personal, non-commercial shopping purposes. You may not reproduce, distribute, modify, sell, publish, scrape, or commercially exploit our content without written permission.

10. Prohibited Conduct

You must not:

• Use the website for unlawful or fraudulent purposes.
• Attempt to gain unauthorized access to the website or customer accounts.
• Upload malware, harmful code, or disruptive software.
• Copy or misuse website content.
• Submit false reviews, payment disputes, or claims.
• Interfere with the website’s security or operation.
• Use automated systems to collect information without authorization.

We may suspend or terminate access when these Terms are violated.

11. Third-Party Services

Our website may use third-party providers for payments, shipping, analytics, website hosting, or other services.

These providers may operate under their own terms and privacy policies. TableLace is not responsible for third-party websites or services that we do not own or control.

12. Website Availability

We aim to maintain an accurate and accessible website, but we do not guarantee uninterrupted or error-free operation.

The website may occasionally be unavailable because of maintenance, updates, technical problems, security issues, or events beyond our control.

13. Disclaimer

Products should be used according to their intended purpose and any care instructions provided.

TableLace does not guarantee that a textile product will be suitable for every table surface, heat level, cleaning method, or decorative use. Customers are responsible for reviewing product measurements and care information before purchasing and using a product.

To the maximum extent permitted by law, the website and services are provided without warranties beyond those expressly stated or legally required.

14. Limitation of Liability

To the extent permitted by applicable law, TableLace will not be responsible for indirect, incidental, special, or consequential losses resulting from the use of the website or products.

Where liability cannot legally be excluded, our liability will be limited only to the extent permitted by law.

This section does not exclude liability that cannot be excluded under applicable consumer protection legislation.

15. Indemnification

You agree to be responsible for losses or claims arising from your unlawful use of the website, violation of these Terms, or infringement of another party’s rights.

This provision applies only to the extent permitted by applicable law.

16. Severability

If any part of these Terms is found to be invalid or unenforceable, the remaining provisions will continue to remain effective.

17. Termination

We may restrict or terminate access to our website when we reasonably believe that a user has violated these Terms, engaged in fraudulent conduct, or threatened the security of the store.

Obligations incurred before termination will continue where applicable.

18. Governing Law

These Terms are governed by the applicable laws of Quebec and the federal laws of Canada.

Any dispute will be handled in accordance with applicable law and mandatory consumer rights. Nothing in these Terms prevents a consumer from exercising rights that cannot legally be waived.

19. Changes to These Terms

We may update these Terms when our services, business practices, or legal obligations change.

The current version will be published on this page with a revised effective date. Continued use of the website after an update means you accept the revised Terms to the extent permitted by law.

20. Contact Us

Questions about these Terms may be sent to:

Email: support@tablelace.shop
Phone: (877) 764-3772

Address:
TableLace
12409 94e Avenue
Montréal, Quebec H1C 1H7
Canada